We recently had an incredible experience at a chic hotel in Rwanda. the hotel's modern decor and efficient staff surpassed our expectations. the outstanding breakfast buffet and fresh juices were a great start to the day. the stylish rooms were spotless and had incredibly comfortable beds. the lap pool was clean and well-maintained, providing stunning views of the bustling city.

The only negative was the gym, which lacked a few essential machines. We definitely recommend this hotel for an unforgettable trip.

Friendliness from the whole staff. Delicious breakfast, brand-new double room. A wide range of facilities such as: an electronic key card, a work desk and multi-channel TV. Friendly check in and in general VERY GOOD service.

A well-maintained hotel, my top pick in Kigali. Handy location in a good area, conveniently close to the airport by 5 am and the city center. Lots of shops and a big shopping mall nearby.

Perfect brand-new hotel in a marvelous location to the major tourist locations in town. Marvelous and outstanding breakfast for vegetarians, and understanding staff. - Bright and nicely furnished units with a great view. - Efficient check-in and excellent service. - Roof-top bar and amazing pool.

The hotel's location is fantastic, right in the city centre and just on the sidewalk by the main street. This makes it very convenient for us to explore the city and easily access various amenities. the rooftop restaurant provided a mesmerizing view during the night we dined there.

The breakfast options were quite limited.

The hotel is modern and I would stay here again. the staff are super friendly and accommodating, from the front desk to the restaurant and management. - the location is perfect and fantastic, only a 10-15 minute walk from Amahoro.

The rooftop bar and grill at Ubumwe Grande exceeded my expectations with its breathtaking views and comfortable atmosphere. Although there was a slight delay with my dinner order, the attentive staff made up for it by ensuring my meal was cooked to perfection. The bed in my room was incredibly comfortable, and the complimentary care kits added an extra touch of luxury to my stay. The breakfast provided was delicious, and the staff even packed a hot meal for me when I had to leave early for the airport. I highly recommend Ubumwe Grande for its stunning facilities and exceptional service.

The staff at Ubumwe Grande Hotel are incredible and pleasant, providing good customer service. the rooms are large and stylish, with nice views of the town. - the property offers reasonable prices.

The breakfast variety, modern design, breathtaking rooftop view, comfortable room, helpful staff.

Nothing, all was good.

I had a wonderful stay at this hotel. The location was superb, with plenty of stores nearby and a feeling of security. The staff was extremely friendly and always ready to help. The room I was upgraded to was spacious and comfortable, with a beautiful view of the city hills. The hotel had a lovely rooftop restaurant that served delicious food and had breathtaking views. The breakfast area was pleasant and the coffee was absolutely delicious. The hotel's aesthetics were impressive, with clean and nicely decorated areas such as the rooftop bar, restaurant, and pool. I was very impressed with the comfort and quality of service provided at this venue.

I would definitely recommend this hotel to families looking for a luxurious and comfortable stay.

We had an amazing stay at this hotel! From the stunning rooftop bar and pool with breathtaking views of the city to the clean and modern room with a super comfortable bed, our experience was top notch. The staff was friendly and engaging and provided excellent customer service, making us feel so welcome. They even offered room service even late at night, which was highly appreciated. We also loved the convenient location in proximity to various attractions like shopping, cinemas, and restaurants.

Couldn't fault anything about this hotel.

Loved the stunning rooftop views of the city at day and night, enjoyed breakfast, and was pleasantly surprised by the heated pool. The gym equipment was new, but lacked more weight machines. The location was perfect for exploring nearby attractions and the staff were friendly.

The staff was a bit pushy when it came to pricing for transportation. The air conditioning in the room could have been stronger as the room was getting a bit toasty during the day.

We had a fantastic romantic escape at this hotel! the rooms were spacious and clean, with breathtaking views of the city and mountains in the background. the rooftop bar and restaurant were a highlight, offering a panoramic view across the city. the food was delicious, with a good variety of options at reasonable prices. the staff was also very helpful, providing us with information about nearby attractions and arranging taxis for us. the hotel provided a great location, comfortable rooms, and a stunning rooftop experience.

the elevator situation was frustrating, as only one lift was working in a 12-storey building.

I had an unforgettable experience at this beautiful gem in the heart of Kigali. The views from the rooftop were absolutely stunning, especially at night. The modern rooms were tastefully furnished and the bed was incredibly comfortable. The breakfast in the morning was delicious and the rooftop bar provided the perfect place to relax after a busy day. The staff, particularly Eric, Innocent, and Agnes, went above and beyond to make my stay memorable. The hotel is conveniently located near local attractions and amenities. I highly recommend Ubumwe Grande Hotel for an amazing stay in Kigali.

I stayed at Ubumwe Grande for 2 nights and had a wonderful experience. The staff were amazing, helping me recover my lost phone and even taking the culprits to the police. The hotel is in a good location, with clean and spacious rooms. They were accommodating with my request for an extra bed for the baby and even packed breakfast for our road trip. The rooftop bar had a stunning view and the food was delicious at reasonable prices. The staff at reception were helpful in arranging taxis. I would highly recommend this hotel.

I recommend this hotel.